We do not offer a Click and Collect option at this time. All orders must be placed on our website and will be shipped directly from our fulfilment warehouse.
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase. Product must remain in plastic slip in which it is received.
For returns, please email info@thebodyband.com with the subject 'Returns' and include your order number, name and the reason for the return.
The Body Band will provide you with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
If you are stuck between a short or a long Body Band, take a look at our tutorials to get an idea of the exercises that you can do with each band in order to work out different parts of the body.
We like to use the Light Body Band for Full High Intensity Training workouts. We like to recommend the Light Body Band to beginners who have not yet used a Body Band.
We use the Medium Body Band for glute activation before a weighted workout, or for a more challenging HIIT workout.
We recommend using the heavy if you have already used the Medium Body Band and now find it too low in resistance. The Heavy Body Band is quite challenging and can only be used for quite restricted movements.
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